Privacy policy
This Privacy Policy outlines the procedures and practices related to the collection, use, and protection of personal information when you visit or interact with the website of Oshala Earthforms. We are committed to ensuring the privacy and security of your personal information. Please read this Privacy Policy carefully to understand how we handle your data.
Information We Collect:
Personal Information: We may collect personal information such as your name, email address, shipping address, and phone number when you make a purchase, register for an account, or sign up for our newsletter. This data is collected and stored internally and is only shared for specified purposes such as; postage of goods or to send you information through our mailing list. This information is housed securely and is not shared with anyone else unless written consent is obtained beforehand.
Payment Information: When you make a purchase, your payment information is securely processed by Stripe, a third-party payment processor, and we do not store or have access to your credit card details.
Usage Data: We may collect information about how you interact with our website, including pages visited, products viewed, and your IP address for analytics and website optimization.
How We Use Your Information:
Order Fulfillment: We use your personal information to fulfill orders, process payments, and deliver products to you.
Communication: We use your contact information to send order updates, respond to your inquiries, and provide customer support.
Marketing: With your consent, we may send you promotional emails and newsletters about our products, special offers, and events.
Analytics: We use usage data to improve our website, enhance your browsing experience, and analyse customer preferences.
Data Security:
Our website employs industry-standard security measures to protect your personal information. However, please be aware that no data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Sharing:
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers, such as shipping companies and payment processors, but only to the extent necessary to provide our services.
Your Choices:
You can control and manage your personal information by updating your account preferences and opting out of marketing communications. You may also request access to, correction, or deletion of your personal data by contacting us.
Cookies:
We use cookies to enhance your browsing experience and collect data for analytics. You can manage your cookie preferences through your browser settings.
Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page.
If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us at oshalaearthforms@aoutlook.com
Contact Us: Oshalaearthforms@outlook.com
Code of conduct
At Oshala Earthforms, we are committed to maintaining a positive and respectful online environment for our customers and visitors. We expect all individuals engaging with our website and social media platforms to adhere to the following code of conduct:
Respect and Courtesy: Treat others with respect, courtesy, and kindness. Offensive, discriminatory, or harmful language, comments, or behaviour will not be tolerated.
Privacy and Confidentiality: Respect the privacy of others. Do not share personal or sensitive information without consent. Do not infringe on intellectual property rights.
Productive Discussions: Engage in discussions and interactions that are constructive, informative, and relevant to the topics at hand.
No Harassment or Discrimination: Do not engage in harassment, bullying, or discrimination of any kind. We are committed to inclusivity and diversity.
Authenticity: Be authentic and honest in your interactions. Do not impersonate others or engage in fraudulent activities.
Compliance with Policies: Adhere to our Privacy Policy and Terms of Use. Report any violations to us promptly.
Responsibility for Content: Understand that you are responsible for your content, including comments, reviews, and submissions. Do not post illegal or harmful content.
Professionalism: Maintain professionalism in your interactions. Refrain from aggressive or inappropriate behaviour.
Compliance with Laws: Respect and adhere to local, national, and international laws when interacting with our website and platforms.
Reporting Violations: If you witness or experience violations of this code of conduct, please report them to us immediately.
Consequences of Violations: Violations of this code of conduct may result in warnings, suspension, or banning from our website and social media platforms. We reserve the right to enforce these consequences as needed.
By interacting with our website and platforms, you agree to follow this code of conduct. We aim to create a welcoming and positive community for all our visitors and customers.
If you have any questions or concerns regarding our code of conduct, please contact us at Oshalaearthforms@outlook.com.